Ricardo's Gems and Jewelry

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Return policy

At Ricardo’s, we want you to be fully satisfied with your purchases. In the event that you are not, we accept returns fifteen (15) days from purchase date with the sales receipt. Merchandise that is altered, or shows wear or use, is not eligible for a refund or exchange. Custom orders, special orders of items not in-store, completed lay-aways, and sale items are not eligible for refunds or exchanges.

Special/Custom Orders

We are unable to accept returns/exchanges for any special or custom order. This type of purchase does require a 20% non-refundable deposit at the time of the order.

Forms of Payment Accepted

Cash, checks, American Express, Discover, Visa and MasterCard


Mon - Fri: 10:00 am until 6:00 pm
Sat: 10:00 am until 4:00 pm
Sunday: closed



Dear Ricardo and Ana,
We love my ring! I love my ring! I received so many compliments at the wedding. Lizzie and Andrea said they could see the sparkle in the middle of the church. Thank you for your effort, dedication and help during this process. You have been wonderful to my family though the years and that has made the ring even more special.
Many thanks,

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